Guest reviews

Our customer satisfaction index

93 %

The result is based on more than 1113 reviews spread over 16 Portals

Evaluation criteria

Service

93 %

Room

93 %

Cleanliness

96 %

Breakfast

86 %

Bar

91 %

Wellness / Spa

82 %

Portals

Customer Alliance

Number of reviews on this portal: 36
94 %

Agoda

Number of reviews on this portal: 4
94 %

Booking.com

Number of reviews on this portal: 576
93 %

Ctrip

Number of reviews on this portal: 1
94 %

Expedia

Number of reviews on this portal: 34
94 %

Facebook

Number of reviews on this portal: 112
94 %

Google

Number of reviews on this portal: 238
92 %

HolidayCheck

Number of reviews on this portal: 14
91 %

Hotel.de

Number of reviews on this portal: 19
87 %

Hotels.com

Number of reviews on this portal: 42
96 %

HRS

Number of reviews on this portal: 2
98 %

Orbitz

Number of reviews on this portal: 27
94 %

Petit Futé

Number of reviews on this portal: 1
100 %

Travelocity

Number of reviews on this portal: 2
100 %

Yelp

Number of reviews on this portal: 4
100 %

Zoover

Number of reviews on this portal: 1
92 %

Guest reviews

3.8 / 5

Anonymous - 20 years

21/10/2019
Such a lovely place - if you get a room in the upper floors. Unfortunately, we had room number 1, which is right at the street and way not that lovely as the rooms in the upper floors.

Service

4 / 5

Wellness / Spa

5 / 5

Service

4 / 5

Room

2 / 5

Cleanliness

4 / 5

5 / 5

Anonymous - 40 years

20/10/2019
Excellente expérience

Service

5 / 5

Service

5 / 5

Room

5 / 5

Cleanliness

5 / 5

5 / 5

Nina - 30 years

20/10/2019
Außergewöhnlich und besonders.

Service

5 / 5

Breakfast

5 / 5

Bar

5 / 5

Service

5 / 5

Room

5 / 5

Cleanliness

5 / 5

4.4 / 5

Anonymous - 60 years

20/10/2019
Très bonne. L'ambiance familiale, la gentillesse de tout le personnel et la prise en compte de nos demandes ont été remarquables !

Service

4 / 5

Wellness / Spa

3 / 5

Service

5 / 5

Room

5 / 5

Cleanliness

5 / 5

4.67 / 5

Anonymous - 60 years

20/10/2019
Excellent - thanks - we enjoyed it

Service

5 / 5

Breakfast

4 / 5

Bar

4 / 5

Service

5 / 5

Room

5 / 5

Cleanliness

5 / 5

5 / 5

Ellen - 60 years

20/10/2019
We loved staying at the Bouclier d'Or. The staff were very friendly and helpful and the location was perfect. Thank you!

Service

5 / 5

Bar

5 / 5

Service

5 / 5

Room

5 / 5

Cleanliness

5 / 5

4.14 / 5

Anonymous - 40 years

17/10/2019
Sie haben ein sehr schönes Hotel. Das Personal ist sehr freundlich und zuvorkommend. Das Ambiente ist ein Traum. Der Service ist Spitze. Aber das Frühstück ist definitv zu verbessern. Ansonsten war es ein Pervektes Wochende.

Service

5 / 5

Breakfast

1 / 5

Bar

4 / 5

Wellness / Spa

4 / 5

Service

5 / 5

Room

5 / 5

Cleanliness

5 / 5

4.4 / 5

Anonymous - 30 years

16/10/2019
Très satisfait du soin, choqué de la quantité de chlore dans la piscine. Très étonné de ne pas avoir été contacté suite à mon mail vous signalant les faits... extrêmement dommage car le reste du séjour était excellent.

Service

5 / 5

Wellness / Spa

3 / 5

Service

5 / 5

Room

5 / 5

Cleanliness

4 / 5

5 / 5

Giertz - 60 years

16/10/2019
Tolles Hotel .gute Lage freundliche Chefin,sehr schönes Ambiente.Super Autoservice.

Service

5 / 5

Breakfast

5 / 5

Service

5 / 5

Room

5 / 5

Cleanliness

5 / 5

4.5 / 5

Anonymous - 40 years

16/10/2019
Der Worlpul war sehr Chlor haltig

Service

5 / 5

Breakfast

4 / 5

Wellness / Spa

3 / 5

Service

5 / 5

Room

5 / 5

Cleanliness

5 / 5

See all customer reviews