Guest reviews

Draft a comment

vincent r... from AIX EN PROVENCE - 08/09/2019

Hôtel exceptionnellement bien placé avec service voiturier très efficace les chambres sont spacieuses dans un un contexte historique marqué conservé et délicat. tout est en finesse, le spa et juste parfait, le personnel charmant et acceuillant. rapport qualité prix exeptionel. et il vaut largement ses 4 étoiles en mériterai sûrement une cinquieme!!!! le lieu est chargé d'histoire, des peintures sur les mur redécouverte et restaurées aux tableaux d'exeptions. tout y est nous reviendront et nous en parleront autour de nous. sans aucun doute la meilleure adresse hoteliere de strasbourg dans la petite france .

Anna M... from Winsen (Luhe) - 07/28/2019

We spent 3 days in Straßbourg and enjoyed our stay very much. The hotel has a beautiful interior and the staff is very friendly and helpful. Breakfast ist nice and you can have it outside on the terrace. The spa area could be a little bit bigger, especially since there are only few relaxing couches. The room as well as the bathroom was fantastic and very spacious. The location is just perfect in Petit France.

Christiane M... from Klampenborg - 07/19/2019

We are a family of five who spent two nights at the Bouclier d’Or. Everything was exceptionally good - the location, the suite, the spa and not least the breakfast, what a treat! We will definitely stay at the Bouclier d’Or next time, we are in Strasbourg.

CATHERINE H... from LUXEMBOURG - 07/15/2019

Beaucoup d'élégance et de charme pour cet hôtel dont le personnel dégage tout autant de grande qualité de savoir-faire professionnel et de savoir-être humain.

Delphine H... from Bruxelles - 07/06/2019

Magnifique séjour dans cette magnifique maison de caractère au cœur du piétonnier de Strasbourg.
Personnel aimable et à l’écoute pour nous rendre service.

Or G... from Stanford - 07/03/2019

The room was comfortable and the Hotel style is charming and in a good location. However the service at the hotel was disappointing. First the hotel for reasons that are not clear to me refused to give us two entry cards for the room. Second, the wireless does not work -- we asked for help and repeatedly were told by the front desk that they would address the issue but clearly they had no intention of doing so. Third, they hotel charged us for mini-bar use because we moved some bottles to make room for some water we bought (the champagne wasn't used, but we dared shift the placement within the fridge). We shouldn't have to fight a hotel on such an issue. The Hotel also lied about emailing us a warning that they were hosting a 'party' in the courtyard on June 21 playing crass dance music right outside our window until 1am - basically a disco in the courtyard of the hotel, not a good look.. The party also resulted in us being harassed by the bouncers every time we tried going into the hotel from the outside during the night despite being guests. Given the terrible service, there are more elegant lodging options at the same price in Strasbourg that should be used..