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de Dulwich - 23/06/2019
This is a wonderful hotel, and if you get the opportunity to stay here, grab it with both hands! It was my first trip to Strasbourg and Mrs. Jung and her staff could not be more helpful or accommodating. The staff in this hotel appear as if they are all one big happy family, and when you step through the doors, you become a member of that family. They are not intrusive, just incredibly warm and generous, and pleased to help in any way. And I haven't even gotten to the rooms yet...which are just stunning and well thought out. My room was immaculate, had a kettle (a very important part of life for me) and plenty of space to put luggage and various toiletries. Each night a little sweet was left on the pillow to go with my tea. And the breakfasts were awesome! I could've sat all day eating.
I just loved the attention to detail in this house...which is really what it is, a home of many rooms. And this was not just me...as I sat in the lounge one afternoon, I listened to other guests coming and going...all greeted like long lost friends and chatting away with various members of staff as if they'd known each other all their lives. Indeed, on our return journey, my sister and I decided to end our trip here, too and I am so glad that we did. We were greeted with open arms and made to feel like they'd missed us! Sadly, that evening my sister fell ill from some bug she caught on an earlier leg of our journey. Mrs. Jung was fabulous; offered to call a doctor and could not do enough to help. This is one special place, and I would highly, highly recommend it. I will be coming back again.
de Oakland - 22/06/2019
Wonderful stay in a wonderful city. Sophie was especially helpful, getting us a last-minute reservation at a lovely restaurant in a great neighborhood. Rooms were excellent too. One very minor complaint -- at one point we asked at the front desk when/if we could get a drink at the bar and were told we could go there right away. No one showed ... and we waiting a long time. In fact I never saw anyone manning the bar the entire time we were there. Again, MINOR complaint. I am sure we will stay there again when we visit Strasbourg.
de Bern - 19/06/2019
We liked Le Bouclier d'Or so much that we decided to extend our stay for one more night. Absolutely clean, both rooms we had were very stylish respecting the traditional Alsatian architecture while integrating modern facilities. Personnel was very kind and breakfast was delicious.
Thank you for your hospitality and arrivederci!
de Strasbourg - 19/06/2019
Nous avons passé à 35 une délicieuse soirée en famille et entre amis, mémorable pour tous, petits et grands.
Dès notre arrivée, en début de soirée ,l’un ou l’autre de nos jeunes adultes m’a confié son plaisir à se trouver dans un si bel endroit, en plein centre, et pourtant si bien protégé.La terrasse dont nous avons aussi pu profiter est naturellement un plus
de Bridgend - 18/06/2019
Hotel lovely but service was not what we would expected from a hotel at that price. Reception wasn't manned all the time and when manned not up to standard. Bar, had to wait quite a while for service. Breakfast service was great.
de Freyming merlebach - 10/06/2019
Très bon séjour, accueil parfait , la chambre somptueuse et le spa un moment de détente très agréable !