How do you book a stay at the establishment?

Directly on our online booking engine accessible from this website.

What are the establishment’s arrival and departure times?

Rooms are available from 3pm on the day of arrival and must be vacated by 11am on the day of departure.

Can I drop off my luggage before check-in and after check-out to enjoy the city?

Baggage can be dropped off and kept at the hotel reception.

Can I stay with 3 people in a room?

Our Suites that can accommodate up to 4 people.

Can I book for a group?

Yes, on request by email to

Can I cancel a booking?

Yes, you can, with the following conditions:
• Non-cancellable booking: 100% of the charge will be invoiced
• Cancellable booking: free of charge up to 72 hours before arrival

Services & Facilities

What are the services and facilities at the establishment?

The hotel has a valet service, spa with massage, breakfast service and concierge service.

Does the establishment have a concierge service?


Does the establishment have luggage storage?

The hotel has luggage storage.

What are the reception opening hours?


What amenities are provided in the rooms?

Telephone, TV, Satellite reception, Wi-Fi, Air conditioning, Refrigerator, Hair dryer, Courtesy coffee and tea.

Are animals allowed on the premises?

Yes, for an extra charge.

Does the establishment have a restaurant on site?

No, but we can recommend good restaurants nearby: Eveil des Sens, Le Stras, La Perle des Saveurs, La Rivière, Umami and Villa Casella.

What are the breakfast times?

Breakfast is served from 7am to 10am in the Zuber room or on the terrace in the summer season. It is a continental buffet with regional products.

Is the hotel suitable for persons with reduced mobility?

yes, on request.

What are the opening hours of the Spa?

The Spa is open from 9am to 9pm every day.


How do you get to the establishment?

There are car parks nearby
and the hotel is less than 30 minutes from the airport (car/taxi). On foot, 10 minutes from Strasbourg station

Does the establishment provide an airport shuttle service?


Is it easy to park your car at the establishment?

There are public car parks nearby (Gutenberg, Musée d’Arts Moderne).

Is the establishment near the town centre?

Right in the centre, access to the pedestrian area.

Which district is the establishment in?

In the historic centre, the Petite France district.

Which towns are near the establishment?

Obernai, Colmar, Riquewihr, Kaysersberg.

Leisure / Sightseeing / Tourism

What activities are available at the establishment?

We offer spa and massage sessions upon booking.

Does the establishment have a spa?

The establishment has a 150-m2 wellness area (jacuzzi, sauna, steam room)

Is there a jacuzzi in the rooms?

Yes, only in the Suites (whirlpool bath).

Does the establishment have a fitness room?


What are the activities and major attractions near the establishment?

The museums of the city of Strasbourg, local shopping and boutiques, Christmas markets, the Europapark amusement park.

What are the most popular monuments near the establishment?

Strasbourg Cathedral, The Covered Bridges, Place Gutenberg, etc.


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